POPIA Policy for BuyAnniqueOnline.co.za

1. Introduction

BuyAnniqueOnline.co.za (“we”, “our”, “us”) is committed to protecting the privacy of all visitors, customers, and stakeholders in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. This policy outlines how we collect, process, store, and protect personal information.

2. Scope

This policy applies to:

• All visitors to our website
• Customers purchasing products or services
• Employees, contractors, and service providers handling personal data

3. Information We Collect

We may collect:

• Contact details (name, email, phone number, address)
• Payment and billing information
• Order history and preferences
• Website usage data (cookies, analytics)

4. Purpose of Processing

Personal information is processed for:

• Order fulfillment and delivery
• Customer support
• Marketing communications (with consent)
• Legal and compliance obligations

5. Data Sharing

We do not sell personal information. Data may be shared with:

• Payment processors
• Courier/delivery services
• Regulatory authorities (where required by law)

6. Data Security

We implement reasonable technical and organizational measures to safeguard personal information against unauthorized access, loss, or misuse.

7. Data Subject Rights

Under POPIA, you have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent

8. Challenging Unlawful Requests

If you believe a request for your personal information is unlawful or unjustified, you may:

• Submit a formal challenge via our online form (see below)
• Contact our Information Officer directly
• Escalate to the Information Regulator of South Africa

9. Retention

Personal information is retained only as long as necessary for lawful purposes or as required by legislation.

10. POPIA Challenge Request